Training Calendar

Training Calendar

Developing High Performance Team


Tuesday, Feb 28, 2017 - Wednesday, Mar 1, 2017Time: 8:00am - 4:30pm

DHPT Naivashsa-01


Location

Lake Naivasha, Panorama Hotel

Naivasha,
Event Fees:

Developing High Performance Team $ 162.00

Excellent Customer Service


Wednesday, Jun 29, 2016 - Thursday, Jun 30, 2016Time: 8:30am - 4:00pm

Introduction

While the use of good business etiquette will not make up for technical knowledge in the workplace,bad manners and poor etiquette can cost both the employees and the organization for which they work. This training will help you to understand the concepts of business etiquette and learn how to apply business etiquette rules in a wide variety of typical business situations.

Learning outcomes

  • By the end of this training, participants should be able to:
  • Understand the importance of etiquette at the workplace
  • Create a professional image, office etiquette, and maintain positive office relationships.
  • Use the Internet appropriately when at work and handle ethical dilemmas and personal issues in the workplace.
  • Introduce people properly, be a good conversationalist, and follow proper etiquette in meetings.
  • Display courtesy on the telephone, in voice mails, and in written communications
  • Follow proper etiquette at business functions and dinners, and identify formal table settings for business dining.
  • Be a courteous traveler and prepare for international business trips.

Course content

  • Why etiquette at workplace is important.
  • Office protocol
  • Professional conduct
  • Communicating in the workplace
  • Etiquette in communication
  • Business functions
  • Travelling for business

Target audience:

  • All employees.
Note: Managers are trained separately from other staff 

Location

Sarova Stanley, Nairobi
Kimathi Street
Nairobi,
Event Fees:

Training Of Trainers (TOT)


Monday, Jul 17, 2017 - Friday, Jul 21, 2017Time: 7:00am - 7:30pm

Location

KMA Centre

Nairobi,
Event Fees:

TOT $ 430.00

Public Speaking


Wednesday, Oct 12, 2016 - Friday, Oct 14, 2016Time: 6:30am - 5:00pm

Introduction

Public speaking consistently ranks as people’s top fear. Do you want to change your fear of public speaking, improve your career, speak with confidence and deliver professional business presentations with impact and ease? Mastering this fear and getting comfortable speaking in public can be a great booster to your confidence and a huge benefit to your career.Whether you are speaking to a handful of people, a small group, or a large audience, this training will cover the required details to have a dynamic presence for any speaking engagement.

Learning outcomes

By the end of this training, participants will be expected to:
  • Analyze an audience and tailor the delivery accordingly
  • Design presentations for maximum impact
  • Expand on key points to ensure clarity
  • Master techniques to overcome nervousness and present with confidence
  • Practice techniques that ensure clear, concise and effective wording is used
  • Deliver a polished, professional and credible speech
  • Handle questions and comments effectively
The Event Can Be attended by:
  • Executives
  • Managers
  • Public Officers
All professionals and individuals required to do public speaking

Location

Crowne Plaza Upperhill

Nairobi, Nairobi
Event Fees:

Cost $ 481.16

People Management Skills


Tuesday, Oct 18, 2016 - Wednesday, Oct 19, 2016Time: 7:00am - 7:00pm

Introduction

Many organizations today are operating with people whose talents,capabilities and experiences are not properly harnessed.This program will help leaders to develop highly effective teams by capturing the creative abilities and talents of everyone in the organization.The result will be synergy.The program will also equip managers and other leaders with critical skills that will help them to convert groups into teams.In addition the training,will equip the leaders with the requisite skills to convert low performing teams into high performing teams.

Desired learning outcomes

By the end of this training, participants are expected to:
  • Acquire skills that will transform groups into teams
  • Acquire skills for building effective teams
  • Understand the characteristics of high performance teams
  • Effectively apply principles of team mentor-ship and coaching
  • Obtain skills that will help them to convert low performance teams into high performance teams
  • Resolve conflicts in teams
Supervisors Managers Team Leaders

Location

Sarova Panafric
Kenyatta Avenue
Nairobi,
Event Fees:

Cost $ 450.00

Effective PA & Administrator


Tuesday, Nov 8, 2016 - Wednesday, Nov 9, 2016Time: 8:00am - 5:00pm
effective-pa Those Who Can Attend: Personal Assistants, Office administration team unit, Front Office Teams, Company Secretaries, HR administrators, Executive Assistants & Executive Secretaries

Location

Sarova Panafric
Kenyatta Avenue
Nairobi,
Event Fees:

Cost $ 380.00

Executive Etiquette


Thursday, Nov 17, 2016 - Time: 7:00am - 5:00pm

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Introduction

While the use of good business etiquette will not make up for technical knowledge in the workplace,bad manners and poor etiquette can cost both the employees and the organization for which they work. This training will help you to understand the concepts of business etiquette and learn how to apply business etiquette rules in a wide variety of typical business situations.

Learning outcomes

  • By the end of this training, participants should be able to:
  • Understand the importance of etiquette at the workplace
  • Create a professional image, office etiquette, and maintain positive office relationships.
  • Use the Internet appropriately when at work and handle ethical dilemmas and personal issues in the workplace.
  • Introduce people properly, be a good conversationalist, and follow proper etiquette in meetings.
  • Display courtesy on the telephone, in voice mails, and in written communications
  • Follow proper etiquette at business functions and dinners, and identify formal table settings for business dining.
  • Be a courteous traveler and prepare for international business trips.
Those Who Can Attend: CEOs, Senior Managers, County Governors & Deputies, Corporate Board Members (Profit & Nonprofit) & Senior County Officers

Location

Serena Hotel
Moi Avenue
Nairobi,
Event Fees:

Cost $ 270.00

Upcoming Training tmp_registration_button102-659725731