Knowledge Management


Knowledge Management and organizational learning are not new. Employees hold a wealth of knowledge and experience about their companies, including the products, customers, internal processes, histories, technologies, and competitors. But this knowledge is usually dispersed across scattered individuals and locations. Likewise, learning usually happens at an individual level as a one-time event, without organizational context or a sense of continuity.

Information today has become the primary resource in not only helping in making informed decisions for current situations in an organization, but as an indispensable tool for giving companies and organizations a competitive edge. The unprecedented growth in information availability is putting more and more pressure on organizations to sort the good from the bad, and to access information that is current, timely and relevant in order to make sound and prudent decisions.

The purpose of this training will be to help decision makers to easily and readily have access to credible, current, reliable, and timely information; how to stay ahead of competition by managing knowledge prudently; eliminate duplication of efforts and projects; provision of the necessary tools and facilities for continuous learning and sharpening of skills and ensuring institutional memory is maintained; among others. The course will also give you a solid foundation covering the major problems, challenges,concepts, and techniques dealing with the organization and management of knowledge Understand the fundamental concepts in the study of knowledge and its creation, acquisition, representation, dissemination, use and re-use, and management.

Learning outcomes

By the end of the training, participants are expected to:

  • Discuss key concepts and terminologies in knowledge management
  • Discuss the important concepts in regard to knowledge creation, storage, dissemination and us
  • Know the core concepts, methods, techniques, and tools for support of knowledge management.
  • Understand how to apply and integrate appropriate components and functions of various knowledge management systems.
  • Be prepared for further study in knowledge generation, engineering, and transfer, and in the representation, organization, and exchange of knowledge.
  • Critically evaluate current trends in knowledge management and their manifestation in business and industry.
  • Discuss the value of knowledge management as an intangible asset
  • Discuss in detail at least one key component of knowledge management- the ERP

Target Audience

  • Chief Executive Officers
  • Boards of Directors
  • Senior Managers
  • Information Managers and Librarians
  • IT Managers
  • HR Managers
  • County Governors
  • County Executives