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The etiquette of business is the set of written and unwritten rules of conduct that make social interactions run more smoothly. It entails the expected behavior of individuals within a given setting. As leaders we may be victims of not having proper etiquette due to the leeway we have, especially among our subordinates. Verbal and

A personal assistant holds a very important position in any organization and if he/she knows what to do right and does it right an entity can flourish. There is a lot of responsibility that goes into it and one has to not only be, a fast learner but also an open learner, an emotionally stable

What is Customer Service? Customer service is the service provided to customers before, during and after purchasing and using of goods and services. Good customer service provides an experience that meets customer expectations. Customer service is the way we handle and manage the customers who come to organizations to obtain a service or buy a

Courtesy Of Forbes Congratulations on your new job! While you’re busy creating your 30/60/90 day game plan and thinking of other ways you can make a good first impression, don’t forget to consider ways you could (accidentally) damage your reputation. Here are four mistakes to avoid. Question the way (and why) things are done. You